The technological changes within the world have led to many activities being conducted in an online forum. Examples of these activities include conducting meetings and conversations online.
Zoom is an online communication tool that provides users with the ability to perform such meetings. These are a variety of excellent features incorporated into the design of the Zoom platform to provide the best performance and help eliminate the adverse effects of communicating in an online forum. These features help deliver real-time solutions during meetings and enhance the overall performance of these meetings. However, the platform's wide array of features can be incredibly confusing for new and experienced users to navigate.
The purpose of this course is to help familiarise users with these features and show them how to effectively implement the functionality of these features into their meetings and gain the best performance. Moreover, we also provide tips on using these features in the best way possible to ensure that you and the participants attending these meetings have an enjoyable and seamless experience.
The negative aspects of the Zoom platform are also addressed with solutions to combat these negative aspects. This includes 'Zoombombing' and many other technical issues that come with conducting meetings in an online forum.
What You Will Learn
The Five modules are overflowing with valuable information that you can use in your cleaning career, this includes:
- What Zoom is
- How to use all of the basic Zoom Meeting features (with step-by-step guides)
- You should follow the correct procedures when using the recording feature, Zoom microphone, and the entire Zoom platform
- What is Screen Sharing, Zoom Phone, and Zoom Rooms, along with how to effectively use these features
Benefits of Taking this Course
- You can assist others who wish to navigate the Zoom platform
- You can use skills that can be used to enhance the effectiveness of your meetings
- Better methods of conducting meetings can help create more informed, knowledgeable, and motivated team members
Who can take the course?
Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.
What is the structure of the course?
The course is broken down into 5 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.
Where / when can I study the course?
You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!
Is there a test at the end of the course?
Once you have completed all modules there is a multiple choice test. The questions will be on a range of topics found within the modules. The test, like the course, is online and can be taken a time and location of your choosing.
What is the pass mark for the final test?
The pass mark for the test is 70%. If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.
When will I receive my certificate?
Once you have completed your test you can log in to your account and download/print your certificate any time you need it.
How long does it take to complete the course?
We estimate that the course will take about 4 hours to complete in total, plus an additional 30 minutes for the end-of-course test.
- Module 1: The Fundamentals
- Module 2 : Joining and Scheduling Meetings
- Module 3 : Additional Zoom Features
- Module 4:Add-Ons and Pricing Plans
- Module 5: The Correct Zoom Procedures
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Course Access: Lifetime
Exams Included: Yes
Compatibility: All major browsers / devices