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FAQ's & Order Processing

Frequently Asked Questions

Course Completion Certificates VS Recognised Certification

Many of our courses come with a 'Certificate of Completion'. This is not a recognised certification document; it merely provides proof of completion of a training course (and often the passing of a small test) from the course provider. These are usually printable or downloadable as a PDF file.

If you require a publicly recognised certification document then you'd need to look for a course providing full certification from a governing body. As an example, Adobe, Microsoft, Cisco & CompTIA all provide a defined structure of certification programs with matching exams that are available through public testing centres.

Order Processing

Online Course Orders

All prices quoted are in GBP British Pounds Sterling (£) and include VAT at 20% (where applicable). Your online course will normally be set up the same day if you order Monday to Friday (excluding bank holidays) before noon (GMT). Otherwise it will be next working day.

UK Orders for DVDs (Free Shipping)

All prices quoted are in GBP British Pounds Sterling (£) and exclude VAT at 20%. Orders are normally shipped via Royal Mail Special Delivery or Recorded First Class. A VAT invoice will be enclosed with the order. (VAT Number: 687 3141 15)

International Orders for DVDs (Free Shipping)

All prices quoted are in GBP British Pounds Sterling (£). European Union (EU) customers will be charged VAT at 20% which will be refunded if you can provide us with a valid VAT number. No VAT is charged for non EU customers. Once your order leaves our warehouse, shipping times typically range from 4 to 7 working days, depending on the destination. Standard Delivery outside the UK is by International Courier and is Free. Express Delivery is available at an extra charge. Please note that custom duties may apply.

Orders for Downloadable Courses

Your download instructions are normally sent by email within 2 - 4 hours during normal UK business hours. (Monday to Friday 9am - 5pm GMT). Otherwise it will be next working Day.

Purchase Orders

We accept Purchase Orders (PO’s) by post or email to the address below. Terms: Net 14 Days

CareerVision Training Ltd

61 Caroline Street
The Jewellery Quarter
Birmingham, B3 1UF, UK
Tel: 0121 248 2400
Email: sales@Learning247.co.uk

Company Reg No: 04241993