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Receptionist & Front of House Management Diploma Online Training Course

Receptionist & Front of House Management Diploma Online Training Course

[ ES112635 ]

£59.00 £120.00

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Course Description

There is far more to being a professional receptionist than just answering phones and welcoming people. You’ll need a variety of skills, so why not enhance your career-development opportunities with this CPD certified and IAO approved program?

This program is feature-packed over 17 individual modules, and provided as 24x7 online access training - so you can study when it’s convenient for you.

Course Content

                      • The Role of the Receptionist
                      • The Different Types of Receptionist and the Subtle Differences Between Them
                      • The Essentials of Communication
                      • Practice Good Telephone Skills
                      • Sending Formal Messages/Sending Informal Messages
                      • Database Management and Booking/Reservation Procedures
                      • Following Routine Administrative Procedures and Developing Filing Systems
                      • Security & Safety Issues / Health & Safety Considerations in the Workplace
                      • Confidentiality
                      • Successful Meetings & Minute Taking, Meeting & Accommodation Arrangements
                      • Organisational Skills & Time Management
                      • Effective Business Communication
                      • How Technology is Important in Reception Work
                      • The Importance of Team Work
                      • Reception Area Appearance
                      • Career Progression / From Receptionist to…
                      • To Sum It All Up: Reception Work Explained

                                          Course Detail

                                          Online Course Access : 1 Year
                                          Certification : CPD
                                          Compatibility : Windows, Mac, iPhone, iPad, Android
                                          Exams Included : No

                                          Need to train your Team? Contact Us for Discounts on Multiple Subscription Purchases.

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