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Executive PA Diploma (level 3) Online Training Course

Executive PA Diploma (level 3) Online Training Course

[ ES112542 ]

£59.00 £120.00

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Course Description

An executive PA is a well-trained and professional assistant that is invaluable to the manager or team they support. Make sure your skills are honed to the correct level with this CPD certified Level 3 diploma.

This program is feature-packed over 21 individual modules, and provided as 24x7 online access training - so you can study when it’s convenient for you.

Course Content

                                      • Introduction to the PA Course
                                      • Diary Management
                                      • Business Letter Writing
                                      • Composing faxes, memorandums and emails
                                      • Telephone skills as a PA
                                      • Hotel and travel arrangements
                                      • Filing systems
                                      • Time Management Skills
                                      • Invoicing/Petty cash
                                      • Customer Care
                                      • Customer Complaints Management
                                      • Work Planning
                                      • Document Presentation and Proofreading
                                      • Confidence Building Module
                                      • Typing and audio skills to proficient level or further if you already touch type / Audio transcription
                                      • How to Organise Effective Meetings
                                      • How to use Microsoft Outlook
                                      • How to use Excel – the Basics
                                      • How to use PowerPoint (Basics)
                                      • Word Processing with Microsoft Word
                                      • Customer Communication and Reception Skills

                                                                            Course Detail

                                                                            Online Course Access : 1 Year
                                                                            Certification : CPD
                                                                            Compatibility : Windows, Mac, iPhone, iPad, Android
                                                                            Exams Included : No

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