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Business Administration Diploma Online Training Course

Business Administration Diploma Online Training Course

[ ES112908 ]

£59.00 £120.00

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Course Description

Breaking into a role in business administration can be difficult. This CPD certified diploma can increase your chances by ensuring you’ve got the basic skills required to get to interview.

This program is feature-packed over 21 individual modules, and provided as 24x7 online access training - so you can study when it’s convenient for you.

Course Content

                    • Introduction to the PA Course
                    • Diary Management
                    • Business Letter Writing
                    • Composing faxes, memorandums and emails
                    • Telephone skills as a PA
                    • Hotel and travel arrangements
                    • Filing systems
                    • Time Management Skills
                    • Invoicing/Petty cash
                    • Customer Care
                    • Customer Complaints Management
                    • Work Planning
                    • Document Presentation and Proofreading
                    • Confidence Building Module
                    • Typing and audio skills to proficient level or further if you already touch type/Audio transcribe
                    • How to Organise Effective Meetings
                    • How to use Microsoft Outlook
                    • How to use Excel – the Basics
                    • How to use PowerPoint (Basics)
                    • Word Processing with Microsoft Word
                    • Customer Communication and Reception Skills

                                      Course Detail

                                      Online Course Access : 1 Year
                                      Certification : CPD
                                      Compatibility : Windows, Mac, iPhone, iPad, Android
                                      Exams Included : No

                                      Need to train your Team? Contact Us for Discounts on Multiple Subscription Purchases.

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