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Human Resource Management Level 3

Human Resource Management Level 3

[ UBSM17 ]


About this course
This home study Human Resources course is designed for people who work in or wish to work in the field of Human Resource administration and management. The course covers a wide range of topics which will provide you with an excellent foundation for CIPD studies.


    Course Length - 12 Months
    Award Received - Level 3 Certificate of Achievement by ABC
    Course Code: UBSM17

The aims of this course are to enable students to:

  •     develop a broad understanding of the principles of HR administration and management
  •     learn techniques and good practice for Human Resource administration
  •     prepare for studying CIPD qualifications
  •     extend their existing HR knowledge and experience

Unit One: Human Resource Management - Introduction

New Ideas of Organising the HR Function
Trends in HR Management
Debt & deregulation
Demographic change

Unit 2: Strategic Human Resources Management

Relationship of strategic HRM to the strategy of the business
Business strategy
Levels of strategy
Strategic direction
Strategy in diversified companies
Development and communication of business strategy
Integrating Business and Human Resource Strategy
Problems of integration
Developing Human Resources Strategies

Unit 3: Human Resource & Change Management

Change Management
Types of change
Changing people
Methods of change management
General guidelines for a change management programme
The role of HR and HR specialists in change management

Unit 4: Human Resource Planning

Purpose and objectives of human resource planning
The nature of the human resource
The relationship between human resource planning and corporate planning
Human resource planning activities
Human Resource Planning Methods
Forecasting Internal Labour Supply
Analysis of staff leaving the organisation
Individual analysis

Unit 5: Job analysis

Analysing the Job Function
The functional effectiveness of work
Human welfare in work
Environment and conditions of employment
The Use of Job Analysis
Recruitment and selection
Unit 6: Recruitment and Selection
Employment conditions
Recruiting through consultants or agencies
Psychometric testing

Unit 7: Employee Performance

The Performance Cycle
Planning performance
Supporting performance
On-going review
What should be appraised?
Personality and appraisals
360-Degree Feedback
Performance Management Systems
Team Performance
Teams within organisations
Types of Teams
Cross-functional management teams
Functional team
Team effectiveness
Selecting team members
Team development

Unit 8: Reward Management

Money and Motivation
Linking performance to pay
Motivation and incentives
Individual Employee Incentive and Recognition Programmes
Pros and cons of piecework
Non-financial and recognition based awards
Practical incentives
Incentives for Salespeople
Incentives for Managers and Executives

Unit 9: Employee Relations - Grievance and Discipline

HR managers, grievances and disciplinaries
What is discipline?
Team discipline
What is a grievance?
Grievance procedures
Formal procedures
Disciplinary procedures

At the end of this course successful learners will receive a Certificate of Achievement from ABC Awards and a Learner Unit Summary (which lists the details of all the units the learner has completed as part of the course).

The course has been endorsed under the ABC Awards' Quality Licence Scheme. This means that UK Distance Learning & Publishing has undergone an external quality check to ensure that the organisation and the courses it offers, meet certain quality criteria. The completion of this course alone does not lead to an Ofqual regulated qualification but may be used as evidence of knowledge and skills towards regulated qualifications in the future. The unit summary can be used as evidence towards Recognition of Prior Learning if you wish to progress your studies in this sector. To this end the learning outcomes of the course have been benchmarked at Level 3 against level descriptors published by Ofqual, to indicate the depth of study and level of demand/complexity involved in successful completion by the learner.

The course itself has been designed by UK Distance Learning & Publishing to meet specific learners' and/or employers' requirements which cannot be satisfied through current regulated qualifications. ABC Awards' endorsement involves robust and rigorous quality audits by external auditors to ensure quality is continually met. A review of courses is carried out as part of the endorsement process.

ABC Awards is a leading national Awarding Organisation, regulated by Ofqual, and the Welsh Government[1]. It has a long-established reputation for developing and awarding high quality vocational qualifications across a wide range of industries. As a registered charity, ABC Awards combines 180 years of expertise but also implements a responsive, flexible and innovative approach to the needs of our customers.

Renowned for excellent customer service, and quality standards, ABC Awards also offers Ofqual regulated qualifications for all ages and abilities post-14; all are developed with the support of relevant stakeholders to ensure that they meet the needs and standards of employers across the UK.

[1] Regulators for exams and assessments in England and Wales


Paper Based Version

The course comes to you as a paper-based pack delivered by courier.

You will be given guidance through the Study Guide on the nuts and bolts of studying and submitting assignments.

Postal assignments cannot be accepted without prior permission from the tutor.

Online Version

Our online A-Level courses are fully digitised versions of the paper-courses, so you can study on any PC or smart device when connected to the internet.

As with the paper course, your online learning programme is completely flexible, so you can study at a pace that suits you.

All of our online course content is broken down into bite size chunks to make your learning more manageable and effective.

The course contains a number of assignments which your tutor will mark and give you valuable feedback on. We call these Tutor Marked Assignments (TMAs). You need only send the TMAs to your tutor for comment, not the self-assessment exercises which are also part of the course to help you gauge your progress.

This course can be taken over a 12 month period but you can complete it as fast or as slowly as you wish.


You will have access to a tutor via email who will mark your work, guide you through the course and assist you with any problems you may have. In addition you will be supplied with a comprehensive Study Guide which will help you through the study and assessment process.

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