Employee turnover costs businesses and the economy an astronomical amount of money every year, with some industries particularly vulnerable to its effects. Some turnover is normal and healthy in every sector, but above-average turnover can significantly lower productivity and morale in the workplace. Therefore, it is imperative that every organisation makes an effort to measure and analyse who is leaving – and why.
This course provides an overview of the factors underlying employee turnover and how job and personal factors affect the likelihood that someone will tender their resignation. You will also learn what employers, recruiters and managers across all sectors can do to improve employee retention. You will discover why the first few weeks following a new hire are crucial, the role of training and how to build a positive workplace culture that inspires satisfaction and loyalty among employees.
You Will Learn:
- The differences between voluntary and involuntary employee turnover, how it is measured, and why high turnover is generally a warning sign that an organization needs to examine its recruitment and hiring practices.
- The financial and non-financial toll turnover takes on a business, how it impacts profitability and productivity, and why a single resignation can trigger a domino effect within a department.
- The most common causes of employee turnover, how many employees are unhappy in their roles, and what they most value in a prospective employer.
- Why the recruitment process is instrumental in reducing an organization’s turnover rate and what employers can do to check the “fit” between a candidate and their organization.
- How to improve retention rates among existing staff, nurture talent within an organization, and build a good company culture.
Benefits of Studying This Course
- If you are in a management position, you will gain useful insight into the relationship between leadership practices and employee retention.
- If you work in an HR role, this course will provide you with information that will help you measure and understand turnover in your company.
- If you work in a recruitment-based role, this course will help you draw links between job design, the recruitment process, worker satisfaction, and turnover.
- Anyone who oversees the day-to-day running of an organization will benefit from understanding the link between employee turnover and the success of the organization as a whole.
- Anyone interested in organizational psychology will appreciate this opportunity to learn more about employee motivation.
Who can take the course?
Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.
What is the structure of the course?
The course is broken down into 5 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.
Where / when can I study the course?
You can study the course any time you like. Simply log in and out of the web-based course as often as you require. The course is compatible with all computers, tablet devices, and smartphones so you can even study while on the move!
Is there a test at the end of the course?
Once you have completed all modules there is a multiple-choice test. The questions will be on a range of topics found within the modules. The test, like the course, is online and can be taken a time and location of your choosing.
What is the pass mark for the final test?
The pass mark for the test is 70%. If you don’t pass the test the first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.
When will I receive my certificate?
Once you have completed your test you can log in to your account and download/print your certificate any time you need it.
How long does it take to complete the course?
We estimate that the course will take about 3 hours to complete in total, plus an additional 30 minutes for the end of course test.