For anyone wanting to enter the IT world, the CompTIA A+ certification is a great start! The A+ by CompTIA is recognized as one of the top entry-level certifications in the industry. It provides you with a solid foundation in hardware, software and troubleshooting skills in order to build or supplement your technical knowledge.
The new CompTIA A+ Core Series covers expanded content on growing parts of the IT support role including an expansion of baseline security topics and a different approach to defining competency in operational procedures. CompTIA A+ 220-1101 covers mobile devices, networking technology, hardware, virtualization and cloud computing, and network troubleshooting.
The content for this training is divided into two separate full length courses. When purchasing, you will have access to both courses. CompTIA A+ 220-1101 (Core 1) is 20 hours 39 minutes and CompTIA A+ 220-1102 (Core 2) is 16 hours 41 minutes.
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Certificate of Completion: Upon completion of your training course, you will receive a Certificate of completion displaying your full name, course completed as well as the date of completion. You can print this out or save it digitally to showcase your accomplishment.
CompTIA A+ 220-1101 (Core 1)1.0 - Mobile Devices
- 1.1 Given a scenario, install and configure laptop hardware and components
- 1.2 Given a scenario, install components within the display of a laptop
- 1.3 Given a scenario, use appropriate laptop features
- 1.4 Compare and contrast characteristics of various types of other mobile devices
- 1.5 Given a scenario, connect and configure accessories and ports of other mobile devices
- 1.6 Given a scenario, configure basic mobile device network connectivity and application support
- 1.7 Given a scenario, use methods to perform mobile device synchronization
- 2.1 Compare and contrast TCP and UDP ports, protocols and their purpose
- 2.2 Compare and contrast common networking hardware devices
- 2.3 Given a scenario, install and configure a basic wired/wireless SOHO network
- 2.4 Compare and contrast wireless networking protocols
- 2.5 Summarize the properties and purposes of services provided by networked hosts
- 2.6 Explain common network configuration concepts
- 2.7 Compare and contrast internet connection types, network types and their features
- 2.8 Given a scenario, use appropriate networking tools
4.0 Virtualization and Cloud Computing
- 3.1 Explain basic cable types, features and their purposes
- 3.2 Identify common connector types
- 3.3 Given a scenario, install RAM types
- 3.4 Given a scenario, select, install and configure storage devices
- 3.5 Given a scenario, install and configure motherboards, CPUs and add-on cards
- 3.6 Explain the purposes and uses of various peripheral types
- 3.7 Summarize power supply types and features
- 3.8 Given a scenario, select and configure appropriate components for a custom PC configuration to meet customer specifications/needs
- 3.9 Given a scenario, install and configure common devices
- 3.10 Given a scenario, configure SOHO multifunction devices/printers and settings
- 3.11 Given a scenario, install and maintain various print technologies
5.0 Hardware and Network Troubleshooting
- 4.1 Compare and contrast cloud computing concepts
- 4.2 Given a scenario, set up and configure client-side virtualization
CompTIA A+ 220-1102 (Core 2)Module 1 – Operation Systems
- 5.1 Given a scenario, use the best practice methodology to resolve problems
- 5.2 Given a scenario, troubleshoot problems related to motherboards, RAM, CPUs and power
- 5.3 Given a scenario, troubleshoot hard drives and RAID arrays
- 5.4 Given a scenario, troubleshoot video, projector and display issues
- 5.5 Given a scenario, troubleshoot common mobile device issues while adhering to the appropriate procedures
- 5.6 Given a scenario, troubleshoot printers
- 5.7 Given a scenario, troubleshoot common wires and wireless network problems
Module 2 – Security
- Compare and contrast common operating system types and their purposes
- Compare and contrast features of Microsoft Windows versions
- Summarize general OS installation considerations and upgrade methods
- Given a scenario, use appropriate Microsoft command line tools
- Given a scenario, use Microsoft operating system features and tools
- Given a scenario, use Microsoft Windows Control Panel utilities
- Summarize application installation and configuration concepts
- Given a scenario, configure Microsoft Windows networking on a client/desktop
- Given a scenario, use features and tools of the Mac OS and Linux client/desktop operating systems
Module 3 – Software Troubleshooting
- Summarize the importance of physical security measures
- Explain logical security concepts
- Compare and contrast wireless security protocols and authentication methods
- Given a scenario, detect, remove, and prevent malware using appropriate tools and methods
- Compare and contrast social engineering, threats, and vulnerabilities
- Compare and contrast the differences of basic Microsoft Windows OS security settings
- Given a scenario, implement security best practices to secure a workstation
- Given a scenario, implement methods for securing mobile devices
- Given a scenario, implement appropriate data destruction and disposal methods
- Given a scenario, configure security on SOHO wireless and wired networks
Module 4 – Operational Procedures
- Given a scenario, troubleshoot Microsoft Windows OS problems
- Given a scenario, troubleshoot and resolve PC security issues
- Given a scenario, use best practice procedures for malware removal
- Given a scenario, troubleshoot mobile OS and application issues
- Given a scenario, troubleshoot mobile OS and application security issues
- Compare and contrast best practices associated with types of documentation
- Given a scenario, implement basic change management best practices
- Given a scenario, implement basic disaster prevention and recovery methods
- Explain common safety procedures
- Explain environmental impacts and appropriate controls
- Explain the processes for addressing prohibited content/activity, and privacy, licensing, and policy concepts
- Given a scenario, use proper communication techniques and professionalism
- Identify the basics of scripting
- Given a scenario, use remote access technologies
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