For anyone wanting to enter the IT world, the CompTIA A+ certification is a great start! The A+ by CompTIA is recognized as one of the top entry-level certifications in the industry. It provides you with a solid foundation in hardware, software and troubleshooting skills in order to build or supplement your technical knowledge.
The new 2019 CompTIA A+ Core Series covers expanded content on growing parts of the IT support role including an expansion of baseline security topics and a different approach to defining competency in operational procedures. CompTIA A+ 220-1001 covers mobile devices, networking technology, hardware, virtualization and cloud computing, and network troubleshooting.
The content for this training is divided into two separate full length courses. When purchasing, you will have access to both courses. CompTIA A+ 220-1001 (Core 1) is 20 hours 39 minutes and CompTIA A+ 220-1002 (Core 2) is 16 hours 41 minutes.
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Visual Demonstrations & Multimedia Presentations: Our courseware includes instructor-led demonstrations and visual presentations that allow students to develop their skills based on real world scenarios explained by the instructor. Learn 365 always focuses on real world scenarios and skill-set development.
Quizzes & Exam Simulators: Learn 365's custom practice exams prepare you for your exams differently and more effectively than the traditional exam preps on the market. You will have practice quizzes after each module to ensure you are confident on the topic you have completed before proceeding. This will allow you to gauge your effectiveness before moving to the next module in your course. Learn 365 courses also include practice exams designed to replicate and mirror the environment in the testing center. These exams are on average 100 questions to ensure you are 100% prepared before taking your certification exam.
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Flash Cards & Educational Games: IT online learning knows that education is not a one size fits all approach. Students learn in different ways through different tools. That is why we provide Flash Cards and Education Games throughout our courses. This will allow you to train in ways that keep you engaged and focused. Each course will have dozens of Flash Cards so you can sharpen your skill-sets throughout your training as well as educational games designed to make sure your retention level of the materials is extremely high.
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Certificate of Completion: Upon completion of your training course, you will receive a Certificate of completion displaying your full name, course completed as well as the date of completion. You can print this out or save it digitally to showcase your accomplishment.
CompTIA A+ 220-1001 (Core 1)
1.0 - Mobile Devices
1.1 Given a scenario, install and configure laptop hardware and components
1.2 Given a scenario, install components within the display of a laptop
1.3 Given a scenario, use appropriate laptop features
1.4 Compare and contrast characteristics of various types of other mobile devices
1.5 Given a scenario, connect and configure accessories and ports of other mobile devices
1.6 Given a scenario, configure basic mobile device network connectivity and application support
1.7 Given a scenario, use methods to perform mobile device synchronization
2.1 Compare and contrast TCP and UDP ports, protocols and their purpose
2.2 Compare and contrast common networking hardware devices
2.3 Given a scenario, install and configure a basic wired/wireless SOHO network
2.4 Compare and contrast wireless networking protocols
2.5 Summarize the properties and purposes of services provided by networked hosts
2.6 Explain common network configuration concepts
2.7 Compare and contrast internet connection types, network types and their features
2.8 Given a scenario, use appropriate networking tools
3.1 Explain basic cable types, features and their purposes
3.2 Identify common connector types
3.3 Given a scenario, install RAM types
3.4 Given a scenario, select, install and configure storage devices
3.5 Given a scenario, install and configure motherboards, CPUs and add-on cards
3.6 Explain the purposes and uses of various peripheral types
3.7 Summarize power supply types and features
3.8 Given a scenario, select and configure appropriate components for a custom PC configuration to meet customer specifications/needs
3.9 Given a scenario, install and configure common devices
3.10 Given a scenario, configure SOHO multifunction devices/printers and settings
3.11 Given a scenario, install and maintain various print technologies
4.0 Virtualization and Cloud Computing
4.1 Compare and contrast cloud computing concepts
4.2 Given a scenario, set up and configure client-side virtualization
5.0 Hardware and Network Troubleshooting
5.1 Given a scenario, use the best practice methodology to resolve problems
5.2 Given a scenario, troubleshoot problems related to motherboards, RAM, CPUs and power
5.3 Given a scenario, troubleshoot hard drives and RAID arrays
5.4 Given a scenario, troubleshoot video, projector and display issues
5.5 Given a scenario, troubleshoot common mobile device issues while adhering to the appropriate procedures
5.6 Given a scenario, troubleshoot printers
5.7 Given a scenario, troubleshoot common wires and wireless network problems
CompTIA A+ 220-1002 (Core 2)
Module 1 – Operation Systems
Compare and contrast common operating system types and their purposes
Compare and contrast features of Microsoft Windows versions
Summarize general OS installation considerations and upgrade methods
Given a scenario, use appropriate Microsoft command line tools
Given a scenario, use Microsoft operating system features and tools
Given a scenario, use Microsoft Windows Control Panel utilities
Summarize application installation and configuration concepts
Given a scenario, configure Microsoft Windows networking on a client/desktop
Given a scenario, use features and tools of the Mac OS and Linux client/desktop operating systems
Module 2 – Security
Summarize the importance of physical security measures
Explain logical security concepts
Compare and contrast wireless security protocols and authentication methods
Given a scenario, detect, remove, and prevent malware using appropriate tools and methods
Compare and contrast social engineering, threats, and vulnerabilities
Compare and contrast the differences of basic Microsoft Windows OS security settings
Given a scenario, implement security best practices to secure a workstation
Given a scenario, implement methods for securing mobile devices
Given a scenario, implement appropriate data destruction and disposal methods
Given a scenario, configure security on SOHO wireless and wired networks
Module 3 – Software Troubleshooting
Given a scenario, troubleshoot Microsoft Windows OS problems
Given a scenario, troubleshoot and resolve PC security issues
Given a scenario, use best practice procedures for malware removal
Given a scenario, troubleshoot mobile OS and application issues
Given a scenario, troubleshoot mobile OS and application security issues
Module 4 – Operational Procedures
Compare and contrast best practices associated with types of documentation
Given a scenario, implement basic change management best practices
Given a scenario, implement basic disaster prevention and recovery methods
Explain common safety procedures
Explain environmental impacts and appropriate controls
Explain the processes for addressing prohibited content/activity, and privacy, licensing, and policy concepts
Given a scenario, use proper communication techniques and professionalism
Identify the basics of scripting
Given a scenario, use remote access technologies
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