Fundamentals of Quality Management Online Training Course

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SKU: CABT098

Price:
Sale price£79.00 Regular price£120.00

Description

Course Description

Testing in organizations is commonplace. It is unthought-of to deliver a product, service, or result to a customer without testing or proving the customer requirements are met. However, testing is only an aspect of managing quality. Therefore, in this course you will discover all aspects of quality management through theoretical and practical learning.


Course Outline

Chapter 1 - Quality Management Fundamentals - 1h 15m
Instructor Introduction
Quality Management Introduction (1 of 6)
Quality Management Introduction (2 of 6)
Quality Management Introduction (3 of 6)
Quality Management Introduction (4 of 6)
Quality Management Introduction (5 of 6)
Quality Management Introduction (6 of 6)
Quality Management Fundamentals
Objectives
Topic A: Quality-related Definitions and Concepts
Definition: International Organization for Standardization (ISO)
Concept: ISO 9000
Definition: Quality
Definition: Grade
Quality vs. Grade
Self-Reflection – Quality vs. Grade
Concepts: Prevention and Inspection
Concept: Sampling Theory
Concept: Probability Theory
Concept: Sampling Data Types
Concept: Engineering Tolerance
Concept: Control Limits
Concept: Product Verification
Concept: Customer Satisfaction
Exercise 1.1 – Mapping Quality-related Concepts
Exercise 1.1 – Mapping Quality-related Concepts Worksheet
Exercise 1.1 – Mapping Quality-related Concepts Debrief (1 of 2)
Exercise 1.1 – Mapping Quality-related Concepts Debrief (2 of 2)
Topic B: Maturity and Continuous Improvement Models
Definition: Maturity Models
Definition: Capability Maturity Model Integrated (CMMI)
Capability Maturity Model Integration (CMMI) Core Process Areas
CMMI Appraisal
Definition: Project Management Maturity Model (PMMM)
Concept: Project Management Maturity Model and CMMI
Concept: Continuous Improvement


PACKAGE INCLUDES

  • 12 Months Online Subscription to instructor-led classroom sessions with full audio, video and Review Quiz Components
  • 7 PDU/Contact Hours upon Completion
  • Additional 20 Question Final Exam
  • Free 1 Year Upgrade Policy
Need to train your Team? Contact Us for Discounts on Multiple Subscription Purchases.

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