Session 1
Section A: Introduction to Networking
Networks and Protocols
Telephony and Convergence Networking
Advances in Convergence
Networking Evolution
Client-Server Model
Three-Tier Architecture
N-Tier Architecture
Peer-to-Peer Model
Thin Clients
Network Operations Center
Network Topologies
Section B: Operating Systems and Protocols
Network Operating Systems
Virtualization
Virtualization Considerations
The Need for Protocols
The OSI Model
OSI Layers
Packets
OSI/RM Protocol Examples
Major Networking Protocols
TCP/IP
MAC Addresses
Binding Protocols
Section C: Understanding the Network Infrastructure
Local Area Networks
Wide Area Networks
Ethernet Networking
Common Network Components
Section D: Data Transmission
Transmission Media
Wireless Network Technologies
Wireless Access Points
Transmission Types
IEEE LAN Standards
802.3
802.3z and 802.3ab
802.5
802.11 Wireless
T and E Carriers
SONET/SDH
Section E: Modern Routing Protocols
TCP/IP Protocols
Routing
Routing Protocols
Internet Addressing
Subnet Masks
Private IP Addressing
IPv6
Port Numbers
System Configuration and IP Addresses
Viewing NIC Settings
BGP
Session 2
Section A: Troubleshooting Tools and Techniques
Diagnostic Tools
PING
TRACERT and TRACEROUTE
ROUTE, NETSTAT, and IPCONFIG
ARP
Network Analyzers
Troubleshooting
Static/Dynamic IP Addresses
Section B: Internetworking Servers
File and Print Servers
Web Server
Web Server Considerations
Other Web Server Types
Database Terminology
Proxy Servers
Mail Servers
Instant Messaging
Mailing List Servers
Media Servers
Section C: Understanding DNS
DNS Servers
Host File
DNS Hierarchy
DNS Server Components
DNS Server Types
DNS Records
DNS Process
Nslookup
Using Nslookup
Section D: Internetworking Servers Continued
FTP Servers
News Servers
Certificate and Directory Servers
Fax/Transaction Servers
Web Server Products
Content Management System
Session 3
Section A: Hardware and OS Maintenance
Basic Maintenance
Motherboards
IRQs, I/O Addresses, and DMA
Binary Numbering
Hexadecimal Numbering
Hex to Binary to Decimal
ASCII and Unicode
Serial Communication
Parallel Communication
Serial ATA
Small Computer System Interface
Network Interface Card
Common Peripheral Ports
Section B: Hardware and OS Maintenance Continued
Power Considerations
Optical Discs
Optical Disc Drive Maintenance
TV Tuner Card
HDMI Connections
Mobile Computing
Notebooks
Software Licensing
Section C: Understanding Data Structure
Partitions and Logical Drives
Logical Drive Format
File System Types
File/Directory Permissions
Convert Utility
Disk Defragmenter
Chkdsk/Disk Cleanup
Backup/Restore Utilities
Troubleshooting Software
Operating System Boot Errors
Blue Screen of Death
System Lockup
System Maintenance
Application Failure
Remote Management and Troubleshooting
Section D: Network Security
Viruses and Worms
Network Attack Types
Defending Against Attacks
Authentication
Passwords
Digital Certificates
Encryption
Firewalls
Proxy Servers
Section E: Network Security Continued
Network Address Translation
Security Zones
Virtual Private Networks
Remote Access Servers
Security Audit
Uninterruptible Power Supply
Section F: Understanding Personal Privacy
Personal Privacy and the Internet
Internet Fraud
Identity Theft
Phishing/Pharming
Personal Protection and the Internet