Session 1

Section A: Introduction to IT Business and Careers
IBA Overview
IT Job Roles
Career Opportunities
Technical Concepts and Training
Technology Adoption Models
Technology Adoption Life Cycle
Diffusion of Innovation
Business Modeling Defined
Hierarchical Business Model
Web Ontology Language
Data Modeling
The Importance of Standards

Section B: Introduction to Internet Technology
Overview of Networks
Overview of the Internet
Connecting to the Internet
Understanding Bandwidth
Connection Options
High-Speed Connections
Understanding Wi-Fi
Internet Protocols
Domain Name System
Cloud Computing
Cloud Computing Considerations
Exploring Google's Cloud Computing

Section C: Web Browsing
Basic Functions of Web Browsers
Installing a Web Browser
Web Addresses
How Browsers Work
Understanding Authentication
Understanding Encryption
Modern Encryption Methods
Browser Choices
Browsing Techniques
Browser Elements

Section D: Configuring Web Browsers
Configuring Browser Font Size
Setting a Browser Home Page
Managing the History Folder
Managing Browser Cache
Controlling Image Loading Options
Cookies
Controlling Cookies in Firefox
Controlling Cookies in IE
Controlling Active Content Settings
Proxy Servers
Browsers in the Business World

 

Session 2

Section A: Multimedia on the Web
Objects, Active Content, and Languages
Scripting Languages
Introduction to Plug-in Technology
Data Compression and Decompression
Examples of Compression Codecs
Plug-in Installation
Types of Plug-ins
Installing Adobe Flash Plug-In
Installing Add-ons
Types of Viewers
Media File Formats
Converting Between File Formats
Downloading Files with a Browser

Section B: Databases and Web Search Engines
Overview of Databases
Understanding ODBC
Introduction to Web Search Engines
Optimization Using Keywords
Registering with a Search Engine
Types of Web Searches
Basic Web Searching Techniques
Boolean Operators
Advanced Web Searching Techniques
Using Web Searches to Perform Job Tasks
Unexpected Search Results
Evaluating Resources
Citing Copyrighted Online Resources

Section C: E-mail / Personal Information Management
Introduction to E-mail
E-mail Configuration Options
E-mail Configuration Requirements
Configuring an E-mail Account
E-mail Message Components
Creating and Sending E-mail
E-mail in the Workplace
E-mail Problems and Solutions
Personal Information Management

Section D: Internet Services and Tools
List Servers and Groups
Telnet and SSH
File Transfer Protocol
Command Line FTP
FireFTP
Managing Downloaded Files
VNC and Remote Administration
Peer-to-Peer Networking
Lightweight Directory Access Protocol
Concurrent Versions System
TCP/IP Troubleshooting Tools
Identify Network Connectivity
Universal Development Models
Proprietary Software and EULAs
Open Source Development
Software Patents

 

Session 3

Section A: Web 2.0 Technologies
Modern Web Technologies
Understanding Crowdsourcing
Web Feed Services
Podcasts and Vodcasts
Mashup Defined
Social Networking Defined
Blogging
Privacy Considerations
Social Networking in Business
Using LinkedIn

Section B: Internet Messaging Technologies
Instant Messaging
Windows Live Messenger
SMS, Texting, and Twitter
Windows Remote Assistance
Understanding Microformats
Effective Internet Communication
Communication Ethics
Convergence Technologies

Section C: Internet Security
Encryption
Authentication
Firewalls
Malware
Virus Detection and Prevention
Spyware
Updates and Patches
Screen Savers
Privacy in the Workplace
Legal Issues
Typosquatting

Section D: IT Project and Program Management
Project Management Fundamentals
Scope and Scope Creep
Project Management Skills
Project Management Phases
The Project Triangle
Creating Project Schedules
Planning and Scheduling Meetings
Reviewing Projects
Quality Assurance
Business Implications
Business Hierarchy
Conflicts of Interest
Program Management Concepts